Customer Service


Do you have any questions or need help with your order? Contact us at: [email protected]
You can expect a response from us within 2 business days.
If you have already placed an order, please include the email address and order number (ORD...), so we can help you faster!

FAQ

The size I’m looking for isn’t available
No need to worry. We restock frequently so the product you want will most likely be available again soon.

How much does shipping to my location cost?
The shipping costs vary per region, and will be displayed at step 2. of the check-out process.

How long will it take for my order to arrive?
Want to know the estimated shipping time? Please follow the link to the “Shipping, Returns & Exchange” page at the bottom of this page for further instructions.

I’ve ordered the wrong size
Want to exchange your product for a different size? No problem. Please follow the link to the “Shipping, Returns & Exchange” page at the bottom of this page for further instructions.

I’ve changed my mind and want to return the item
Want to return your product and receive a refund? No worries. Please follow the link to the “Shipping, Returns & Exchange” page at the bottom of this page for further instructions.

I would like to use a different delivery address from my billing address
During the payment process on our website there is a clear option which allows you to fill in a different delivery address.

What are my payment options?
We accept multiple payment options: iDeal, Paypal, American Express, Sofort, Giro pay, Visa, EC and Carte Bleue.